Effectively present information and respond to questions from passengers, visitors, MAA employees, staffing contract employees, and the general public.Ability to interact and communicate with people frequently over the public address system in stressful situations.Ability to solve practical problems and maintain composure in the event of a stressful or emergency situation.Effectively communicate information or concerns to team lead, appropriate airport personnel, and/or staffing contracted employees.Express ideas and information clearly with others face to face and in written form.Understand written information in work related documents.Fluency and comprehension of the English language, written and oral knowledge.One to two years of customer service experience preferred.This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management deems necessary.
The Skycap/Passenger Transport Attendant is responsible for assisting passengers and providing a high level of customer service to any visitors, clients, and passengers of the Quad City International Airport. The Quad Cities International Airport is looking for an eager applicant for the Skycap/Passenger Transport Attendant position. Hours for this position are possibly Sunday, Monday, Tuesday or Thursday, Friday and Saturday from 4:00 A.M.
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